How it works

Step 1: Send photos or a description

Use the quote form on any page, text (213) 838-HAUL, or email [email protected]. Photos are the fastest way to get an exact price. If you can't take photos, a short list works too, like "queen bed, two dressers, about 15 boxes."

Tell us your address, your preferred date, and anything about access: stairs, an elevator, a gate code, a long walk from the street, or where the truck can park.

Need it gone today? Same-day service is often possible. Call or text (213) 838-HAUL with your photos and we'll tell you what we can do.

What a good photo looks like

You don't need to be a photographer. You just need to show us everything that's going.

• Step back and get the whole pile or the whole room in one shot.
• Take one or two more from different sides so we can see how deep it goes.
• Open closets, cabinets and the garage if those are part of the job.
• Show anything heavy up close, like tile, a piano, a safe or a full fridge.
• Include the stairs or hallway if items have to come down or through them.

Step 2: Get one fixed price in writing

We look at the photos and send back one price, in writing, before any work starts. The price depends on how much there is and what it is. There are no surprise fees added later for stairs or heavy items you told us about.

You can forward the quote to an owner, seller or client before you say yes. Once you approve it, we confirm the earliest time that works for your preferred date. If you have a deadline, like a move-out or a closing, tell us and we'll plan around it.

If there's more than the photos showed

Sometimes there's more than the photos showed: a second closet, a side yard, a stack behind the garage. When that happens, the crew stops and we confirm the new price with you before loading, not after. You can approve it, take items off the list, or keep the original scope. You will never see a bigger number on the invoice than the one you agreed to.

Step 3: We clear it and prove it

The crew takes everything on the list, from any room, floor or yard. Then they finish the job the way most people forget to:

If anything in the after photos isn't right, or something got missed, tell us. We'll come back free of charge and make it right.

• Check closets, cabinets and drawers, not just the big items.
• Take before and after photos and send them to you.
• For jobs in the City of LA, remodel debris goes to a city-certified construction and demolition recycling facility, as the city requires.

Invoice and payment

Your invoice matches the price you approved. You can pay by invoice, ACH (bank transfer), credit card, cash or Zelle. If it should be billed to an owner, a company or a management office, tell us when you book.

Property managers and agents can run every job this way, one at a time or on a recurring basis. See how it works for property managers or read the FAQ.